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Client Testimonials

Lubo and his IDL team came to do our middle floor bathroom and a cloakroom loo. Both spaces are small, with little room for manoeuvre. From the very outset, Lubo helped us carefully measure the spaces and work out the art of the possible. His team was amazing - again, really careful with the fittings, finding solutions for us and making it all fit seamlessly. We're delighted with the end results.Read More

Our property is an old Rag Stone cottage in Kent. We finally got permission for a large extension that combined traditional stonework with large expanses of glazing, adding a new kitchen, utility room, two new bedrooms, a dressing room and a bathroom. We really could not be happier with the result that Lubo and his team provided. Both Lubo and his team from IDL Contractors were a joy to have around, always smiling, and their attention to detail is second to none. They arrived on time every day, and trust me they work hard...8am till mid afternoon with a quick lunch break. We had previously had rag stone done by a local 'expert' builder, and the difference in the quality provided by IDL is so much better. Lubo has many experts on hand so he ended up handling everything from electrics, plumbing, drainage and even laying a new patio that lines up perfectly with matching interior tiles in the kitchen. Even when things inevitably go wrong with a build like this, I have to say that IDL were very professional regarding extra costs that were kept to a minimum, Lubo was very transparent with costs and we only got charged if they were changes that we made (of which there were many, which must have driven him mad, but he took it all in his stride). Lubo was also excellent when dealing with our external suppliers that provided glass, porcelain tiles, bathrooms, kitchens etc. We had Lubo and his team on our property every day for almost 6 months - it was a big project! But I have to say we never had a cross word with either Lubo or his team. They are punctual, polite, clean, respectful and knowledgeable. Special thanks to Jan & Moustache Man and the rest of the gang! I cannot stress how happy we are with the result, and also how happy we are that we put our faith in IDL Contractors Ltd. You guys are the best!Read More

We were very impressed with the work IDL Contractors undertook on our garden and external stairs. They were very professional, diligent and tidy. They completed the work to schedule, to budget and to a very high standard. Lubo constantly checked in over email and on site visits to ensure that we were happy with how the work was progressing. You could see how important it was for them to do a great job - and they did! We are very pleased with the finished work.Read More

I'll start with the punchline - I couldn't Lubo and the wider team at IDL Contractors any more (or more often) if I tried. Without question, they made our 10 week kitchen/dining room/utility room/downstairs w.c renovation incredibly smooth and pain-free. Lubo was the middle of three quotes, but we had a great connection straight away (and this continued all the way through the job - and was replicated with all members of his team). He provided a clear timeline with milestones at the end of each fortnight and these were all met. We had some challenges, where the team uncovered some issues with the previous builder's work, but they went straight into solution-mode and proposed two courses of action (two options, for different budgets) that allowed them to make up the lost time. The team did everything they said they were going to do; they were on time EVERY day; they communicated clearly and often; and they made a hugely disruptive project genuinely exciting (we're a house of two adults and two teens, so being without a kitchen and living space could've been hellish!). Don't hesitate - reach out to Lubo and the team at IDL Contractors now!Read More

Lubo and the team did a wonderful job renovating my house. The team were professional, polite and hard working, and Lubo was faultless in his communication and management of the schedule and budget. I would recommend them to anyone.Read More

Lubo and the team were Fantastic - I’ve done 3 projects in London and always been let down by previous contractors so was naturally skeptical that I would find someone honest, hardworking and thorough. Lubo’s team proved to be all three and went to lengths no other contractor had to ensure the project went well. They recommended better ways to do things (even if it involved more work), ways to reduce cost and even came and sorted out some problems previous builders had left without additional charge. Lubo’s team we’re on time, polite and professional and we are delighted at the end result. I would highly recommend.Read More

Lubo and his team worked on renovating a bathroom and two W/Cs. I am very happy with the output. They are professional and reliable. They regularly kept me updated with the progress of their work and asked me for feedback. The quality of finish is top-notch. I will gladly hire them again for any other renovation work in my home.Read More

I cannot recommend IDL more highly. Courteous, helpful, knowledgable, skilled. Very easy to work with. Competitively priced. I have already recommended them to several friends. They completely refurbished my property; re-wiring, bathroom installation, tiling, plastering and decorating, damp-proofing and even hanging pictures.Read More

We hired Lubo and his team to carry out extensive works at our dilapidated Victorian terrace. This included a full rewire, new bathroom, new hot water system, new radiator installation and some carpentry. Lubo was incredibly professional and respectful from the first meeting. We had several more meetings to hone the full scope of works and a detailed timeline was put together. Lubo’s team started right on schedule and were tidy (as much as can be in a building site!), respectful and helpful the entire time they were working at our house. Whilst different team members were specialist in different things, all maintained the high standards that Lubo obviously sets. Lubo was in constant contact and visited the site often to make sure works were onschedule and we were happy with how things were progressing. As ever with such works there were a few unexpected obstacles that came up along the way but Lubo was excellent in communicating potential solutions and flexible in which option we selected. I would absolutely work with Lubo and his team again and would be happy to recommend him to others!Read More

From the 1st time we met with Lubo, when he came to estimate the project, to today we have had a great relationship with him. He's very clear on what he will deliver and is very happy to facilitate any requests where he can. The team that works with him is also very nice and fun to be around as they work. We had our bathroom completely redone, including move the toilet, bath, shower and sink in completely different locations. Quite a big job, but Lubo's guys powered through it and were done within 4 weeks. We love our new bathroom and the excellent finish and attention to detail. Finally we had IDL also replumb our radiators (6 of them) throughout the house, including installing new radiators and moving 3 into a different location. Overall it took them only 1 day to replace all and move to the new locations, lay the pipes, test and flush the system etc. and we had heating by the end of the day again. It's been working very well since (before it was horrible!). So, thanks Lubo for your excellent help, we look forward to having you back for our living room renovation! Cheers, Bastiaan & Chiara.Read More

Lubo and his team were by far the most skilled, precise, tidy, and helpful tradespeople I worked with during the renovation of my flat. They completed my bathroom installation to the very highest standard and I only wish I had found them sooner so that they could have done more of the renovation! Lubo was fantastic at quickly responding to my many detailed emails, which allowed me to have a record of everything we'd agreed. The team kept closely to schedule, but when certain tasks required more attention, they took the extra time to make sure they were done perfectly. I was consulted about every decision, even if it meant phoning me during the day, so there were never any surprises when I got home from work. A small number of additional works we couldn't have anticipated in advance were quoted at very reasonable prices. All tiny snags were addressed instantly and without complaint. The final product was a bathroom almost ridiculously perfect in every detail. Their workmanship held up flawlessly in the time since the renovation, and without a doubt helped me sell the flat so quickly two years later. Lubo is the very first person I will call when it's time to get started on my next project.Read More

Lubo and his team renovated and installed a new bathroom and kitchen at our flat. They also redecorated the hallway and lounge. As someone with very little experience or knowledge building/decorating, they couldn’t have been any more patient and helpful. They were always on time, often worked late to get jobs completed and were kind enough to change things and give advice with no fuss when I’d changed my mind about something! The job was completed quickly and the quality of work was exceptional. I can’t recommend IDL highly enoughRead More

Really impressed by the service from IDL, very personable professional care. Helped us achieve exactly what we wanted through listening to us and guiding us through the process. Very attentive to detail. Very considerate when working in your property. Overall an excellent service.Read More

Lubo and his team did a fantastic job on my bathroom refurb. He was punctual, organised and had fantastic attention to detail. I couldn’t be happier with the performance of him and his team.Read More

IIDL fitted my kitchen in January 2019 and did an excellent job. In addition to fitting the kitchen, they installed a new electrical circuit and all walls and ceiling were skimmed. Before the work started, I was given a very detailed quote, breaking down the cost of each part of the work, and I was given a timeframe for the length of the job. As much as the quality of the work (which was excellent), I appreciated being kept informed on a daily basis of what work was planned for the day, and who would be doing the work. Most days I had a daily site visit from the Lubo; on days when there was no visit I had a phone call to check that I was happy with the work so far. I appreciated the 'can do' attitude of all the workmen, and their willingness to stay until the job for the day was complete, to enable the next day's work to keep to schedule. I was consulted on any problems or queries that cropped up, and presented with alternative solutions. Everyone was unfailingly polite, and disruption was kept to a minimum.Read More

Complete renovation of my restaurant, very high professional standard of work. Great team, attention to details. The place is completely transformed thanks to the brilliant work they did. Highly recommended. Fast and dedicated!Read More

I don't think a short review can do IDL full justice. One of the most professional companies I have come across, where the customer is absolutely at the centre of everything they do. You can see the full scale of their work for us here: I hired a HOUZZ PRO because I wanted a professional finish for our bathrooms and therefore wanted someone with a good online footprint and examples of previous work. The owner Lubo Pavlov, visited out property for the initial quote, investigated thoroughly and provided a detailed quote for all the work to be undertaken. If I could summarize all the reason why I am delighted about IDL's work: 1. Punctuality and patience - They were onsite every day, before the school run, waiting patiently while I was stressing to get the kid ready and out, before making their way in. They left every day after we had returned home (at 6pm). 2. They looked after our home. From the obvious protective sheets on the floor and stairs, to cleaning up at the end of every day. 3. Communication. Every day, I received a breakdown of what took place, and what was scheduled for the next day. 4. Preparation - I was advised early on about products I would need to purchase, which helped us move the project efficiently to completion. 5. Problem solving - All the team made recommendations where I couldn't. No expenses were made unless they were totally necessary. 6. No corners cut. The quality of work was high; where we wanted changes, there was a 'no problem, we'll do it' attitude. 7. Project Management - end to end, the owner was onsite every morning and evening, to supervise progress. And when they needed to pick up products on our behalf, they did so. 8. Always available on the phone. IDL will now work on our family bathroom and I have already asked them to quote me for a kitchen renovation and other carpentry projects in our home. I wholeheartedly recommend them, they are REALLY NICE GUYS that you feel safe having around your home. They get on with the job and stay out of your way.Read More

The bathroom renovation project undertaken by IDLContractors was carried out and completed very professionally and within the estimated budget and time. I can wholeheartedly recommend this efficient and friendly company.Read More

We have used IDL Contractors on a house conversion into 3 flats. We have had no experience with such project in the past and it was a big challenge for us. We have to say that we have made the right choice selecting IDL as main contractor for this project. Lubo advised us on a lot of points that we were not aware of and made a lot of additional research giving us different options. There are many positives, one of the things being our very little involvement in the building process as both of us work full time. We would only do the forthright inspections and we were delighted with the progress and the quality of the works. In the gaps between out visits Lubo have kept us updated with pictures of the progress. We cannot say enough good things about Lubo. He is a guy that is very easy to deal with. He is very positive, hardworking and someone who can deal with problems. In summary, we recommend IDL as a reliable and quality builders, they exceeded our expectations and we will certainly use them again for future projects. They came within budget, on time and work was performed to a high standard.Read More

I have used Lubo on a ‘large project’. It was a conversion of a 4 bedroom house into 3 flats. This involved major demolition works, temporary propping, a two storey and a single storey extension, major internal reconfiguration works and internal fit out. Therefore kitchens, bathrooms, floors, replastering, decorating, sound and fireproofing. There was also some hard landscaping external works including a major retaining wall and railings. Lubo was a pleasure to work with from start to finish. I always looked forward to seeing him. He is enthusiastic and hard working as were his employees. He was approachable and helpful at every opportunity. We had a couple of buildability issues and he gave the problems a lot of thought and he came up with some very good solutions. He has a very good standard of workmanship. Notably his floor and wall tiling was very good. Before his work was actually finished I pointed out a few minor imperfections. I told him not to bother re-doing anything but he insisted and did it anyway. He takes a lot of pride in his work and wants the customer to be happy. There are no negative points I can think off. I look forward to using him again.Read More

After a consultation with several companies I decided IDL Contractors would be the company to carry out a total restoration of my 5 bedroom flat. This involved re-wiring, re-instatement of central heating system and fitting a new kitchen, bathroom and toilet. Also painting and decorating throughout, laying of carpets, detailing period fixtures etc. Lubo and his team were courteous throughout the process and there were no hidden charges! I have since used IDL Contractors to repair roof damage to another property and restoring a stable block to be used for offices. I have no problem in recommending this company to carry out a top notch job.Read More

I contracted IDL Contractors to renovate the bathroom, lay underfloor heating and perform some electrical works in my Victorian conversion property. Having received several quotes I can guarantee that IDL Contractor were very reasonable with their pricing and at the same time delivered to a very high standard. Lubo who manages the project pays a lot of attention to detail and is someone whom you can trust with the responsibility and does not require following up. Lubo and his team were very professional and were a pleasure to work with. He is by fair the most honest person I had come across in the building business and he went the extra mile to gift his new ladder to us when we inquired about ladders as our property had very high ceilings. I have no hesitation in recommending IDL Contractors to anyone looking to refurbish their house and I can say for certain that we will be hiring IDL Contractors for all our future refurbishment works. I wish Lubo and his team all the very best for the future.Read More

I bought an old three bed Victorian terraced house that needed a complete renovation. Due to the scale and cost of the project I am having to do it in stages. Lubo is one of the most courteous, considerate and inspirational (and humorous) builders that I have had the pleasure of working with. Lubo and his team installed an entire new kitchen to my specifications as well as a new bathroom and wooden floors throughout. I also had a new heating system installed and a complete house rewire. However, I made the rather fatal mistake of sourcing local contractors (Kent) for some aspects of the project – this was a disaster and has ended up costing me a lot more money than if I had Lubo and IDL Contractors project manage and deliver the whole of phase one. There were so many things that due to other people’s incompetence left me unhappy or tearing my hair out. Lubo always managed to pull something out of the bag and found a solution to all of these little issues. Nothing was too much trouble for him or his team. Lubo kept me fully appraised of costs with detailed breakdowns throughout the project and always knew when to consult with me on something, or whether to just do something, knowing that I would be delighted with the outcome. This is categorically one of Lubo’s biggest strengths along with his attention to detail to the point of having an entire water pipe moved and relocated so that my washing machine fitted exactly as I wanted it. I can’t praise Lubo highly enough and recommend him and IDL Contractors 100%. As money permits IDL will be back to finish the renovations. I have not provided photos with this review because the house is a bomb site at the moment due to having tried to do some things myself, unsuccessfully! I will add once cleaned up as the kitchen is an absolute triumph, thanks to Lubo, and better than I imagined it! It was an absolute pleasure having Lubo and IDL work with me on this project!Read More

I employed IDL Contractors Ltd to install a new kitchen, and found them exceptional in delivering a quality finish, although I had uncovered a lot of additional work once my old kitchen and floor were removed. I then went on to give them more work outside of my house for which they were exemplary. I recommend them for any problem solving jobs which will be handled with great personal care and finish.Read More

I have used Lubo (IDL contractors), on several occasions including a complete bathroom refit, to decorate a bedroom and living room, and to give the kitchen a facelift. On each occasion I've been very satisfied with the quality of the work done, the value for money, and the accuracy of the timescale given. I had originally planned to just do a few bits to the bathroom but was given such a reasonable quote to do the whole thing, I went with that option instead. Lubo is also very knowledgeable, friendly, and helpful, even giving me a photo album documenting the bathroom job step-by-step at the end! Overall, I'd highly recommend IDL contractors (all the people sent to work on the flat were of a high standard), if you want to deal with a company that is honest, knowledgeable, reliable and reasonable.Read More